Here’s a list of Frequently Asked Questions that clients ask relating to website development, marketing, online advertising, and even email set-up!

Q. “My email isn’t working – can you help?”
A. We will do our best! Here’s an article which may help you to troubleshoot what is happening and how to tweak your setup:

Q. “What’s SEO?”

A. SEO (Search Engine Optimisation) is the technique of helping search engines (like Google, Bing, Yahoo, etc.) understand the information on your website. The Search Engines use this information to rank your website in Search Engine Results Pages (SERPs) – these are the pages you see when you type a keyword in a search box. SEO includes the correct use of title tags, meta descriptions and ALT images on a website.

Q. “I want my website to look good on a Smart Phone – can you do that?”
A. Yes we can. With many people accessing the internet using mobile phones and tablets these days, it is important to make sure that your website adjusts its appearance to look presentable on every screen it is displayed on. When approaching a web development provider, ask if your website will have a ‘Responsive Design’ – meaning is responds to the screen. Media queries are used to adjust the resolution of a device. After this, flexible images, fluid grids and the site menu are adjusted to fit the screen.

Q. “Some websites have a little picture beside the website address – can you do that?”
A. Yes, we can. That small icon or image that is associated with a website is called a Favicon. If you look at your browser’s tab or title bar on this Syntax Marketing website, you’ll see a red square with an arrow pointing upwards – that is Syntax Marketing’s Favicon. Favicons also show when you save a site in your Bookmarks.